Shipping and Delivery Cash on Delivery (COD) Process
At Wookiey , we aim to provide you with a convenient and reliable shopping experience. Our Cash on Delivery (COD) option allows you to pay for your order upon delivery. Please follow these steps to understand our COD process.
1. Placing Your Order:
Browse our website and add your desired items to your shopping cart.Proceed to checkout and select the "Cash on Delivery" option as your payment method.
2. Order Confirmation:
After placing your order, you will receive an order confirmation email with the details of your purchase.
3. Order Verification:
Our team will verify your order and contact you to confirm the delivery details. Please ensure that your contact information is accurate.
4. Shipment and Delivery:
Your order will be processed, packaged, and shipped to the address you provided during the checkout process.Our delivery partner will contact you to schedule a delivery time.
5. Payment on Delivery:
When our delivery agent arrives with your order, you can inspect the items and ensure they meet your expectations.Make the payment in cash to the delivery agent. Please prepare the exact amount to expedite the process.Our delivery agent will provide you with a receipt as proof of payment.
6. Enjoy Your Purchase:
Once the payment is received, you can enjoy your new products.
Important Notes:
COD orders may be subject to a COD handling fee, which will be clearly stated during the checkout process.Please have the exact cash amount ready to avoid delays in the delivery process.We reserve the right to cancel COD orders for any suspicious or fraudulent activity.
Returns and Exchanges:
If you encounter any issues with your order, please refer to our Returns and Exchanges Policy for information on how to request a return or exchange.
Contact Us:
If you have any questions or need further assistance with the COD process, feel free to contact our customer support team at support@wookiey.com or WHATSAPP : 0317 6918696
Thank you for choosing Wookiey. We appreciate your trust in us for your online shopping needs.
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